Privacy Police

Purpose
The aim is to inform users of the website https://citrina-plants.com about the general rules for processing personal data, which are collected and processed in strict compliance with the applicable data protection legislation.

We are committed to protecting and maintaining the confidentiality of personal data, having adopted measures that we consider appropriate to ensure the accuracy, integrity, and confidentiality of personal data, as well as all other rights of the respective data subjects.

This privacy statement was last updated in January 2025.

In this privacy statement, we explain what we do with the data we obtain through this website. We recommend that you read this statement carefully.

We comply with privacy legislation requirements:

  • We declare the purposes for which we process personal data. We do this through this privacy statement;
  • We aim to limit the collection of personal data to only what is necessary for legitimate purposes;
  • We first request your explicit consent to process your personal data in cases where your consent is required;
  • We take appropriate security measures to protect your personal data and also require this from third parties that process personal data on our behalf;
  • We respect your right to access, correct, or delete your personal data upon request.

If you have any questions or would like to know exactly what data we hold about you, please contact us via the email provided in the last section of this Privacy Policy.

General Principles

We are committed to ensuring that personal data is:

  • Processed lawfully, fairly, and transparently in relation to the data subjects, collected for specified, explicit, and legitimate purposes, and not further processed in a way that is incompatible with those purposes;
  • Stored in a way that allows the identification of data subjects only for as long as necessary for the purposes for which they are processed;
  • Processed in a manner that ensures its security, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage, using appropriate technical or organizational measures.

Purposes of Collecting Personal Data

We may collect or receive personal information for various purposes related to our business operations, which may include contacting through telephone, mail, email, and/or web forms.

We use the following data:

  • Name, Website, Address, Tax Number, Email, and Telephone

The basis on which we may process this data is:

  • To comply with a legal or contractual obligation, for example, when we provide one of our services;
  • To provide our newsletter services, only when explicitly requested (name and email);
  • When using the contact form, the data collected is solely for the purpose of responding to the information requested by the Client, managing their requests, and controlling the quality of the services provided (name, email, contact number).

Retention Period for Personal Data

We retain personal data only for the period necessary to fulfill the specific purposes for which it was collected. However, we may be required to store certain personal data for a longer period due to legal factors.

During the personal data processing period, we ensure that the data is handled in accordance with this Privacy Policy. Once the data is no longer necessary, we will securely delete it.

Regarding consent, the withdrawal of consent does not affect the processing carried out up to that date based on the previously given consent.

Your Rights

You have the right to:

  • Be informed
  • Access, rectify, restrict, and delete your data
  • Data portability
  • Object to the processing of your data
  • Lodge a complaint with the competent authorities

Disclosure Practices

Below is information regarding our disclosure practices:

  • We disclose personal information if required by law or court order.
  • If our website or organization is acquired, sold, or involved in a merger or acquisition, your data may be disclosed to our advisors and any potential buyers and will be transferred to the new owners.
  • There is a Data Processing Agreement with Google, but Google cannot use the data for any other Google services.
  • The inclusion of complete IP addresses is blocked by us.

Security

We are committed to ensuring the security of personal data. We take appropriate security measures to limit misuse and unauthorized access to personal data.

Third-Party Websites

This privacy statement does not apply to third-party websites linked from our website. We cannot guarantee that these third parties handle your personal data reliably or securely. We recommend reading the privacy statements of those websites before using them.

Changes to This Privacy Statement

We reserve the right to make changes to this privacy statement. It is advisable to review this privacy statement regularly to stay informed about any updates. Additionally, we will actively notify you whenever possible.

Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy.

Contact Details

Name:Citrusplants, Lda
Address:Larga Vista,
Postal Code:8375-037 S.B.Messines,
NIF: 500812942
Email: info@citrina-plants.com